If you have forgotten your password, you can reset it via the links below:

- Reset password page for AU customers

- Reset password page for NZ customers

Alternatively, you can also sign in via a one-time code instead of using a password. To sign in this way, follow the instructions below:

Step 1Go to the sign in page:
- Sign in page for AU customers
- Sign in page for NZ customers
Step 2Under the "Sign in" button, click on "Sign in with a one-time code".
Step 3In the pop-up, enter the email address associated with your Rewards account.
Step 4If the email address is valid, we will email you a one-time code which you can use to sign in, instead of using a password.