We currently have two main types of promotions:

1. Rewards member pricing: If you are a Rewards member, we offer 15% off selected items*. To apply the Rewards member pricing to your order, please make sure you log into your online account before checking out. To learn more about what is included in our Rewards program and join for free, visit the following pages:

- Join page for Australia

- Join page for New Zealand

2. Promotional discounts: We often run temporary promotions and sales, some of which require you to input a promotional code at checkout. In order to make sure the promotional code is applied, ensure that you are signed into your Rewards account (as some promotions are for Rewards customers only). You can sign in or join for free by visiting the following pages:

- Sign in page for Australia

- Sign in page for New Zealand

After following the steps above, if you are still not getting the expected discount then get in touch with us via our contact form. In the description, please include information about the products that you have in your cart, so that we can assist you better.