You can exchange your online order free of charge at one of our many stores nationwide within 14 days of the delivery date (or 30 days if you are a Rewards member) upon presentation of the invoice. Returned items must be unused and in original condition and packaging. 

We do not currently offer exchanges via post.

Locate your closest store

To check where your closest store is located, visit the following links:

- Store locator AU

- Store locator NZ

Terms & conditions

For full terms and conditions of sale (including exchanges), please visit:

- Terms & conditions Australia

- Terms & conditions New Zealand